Thank you for taking your time to provide a review. We are glad that we have been able to maintain the same carers, for continuity of care and to build a positive relationship with our client and her family. We value our clients and we aim to capitalise on every opportunity to let them know that they count. We want to involve them as far as we can. We also recognise that our clients may understand more than they can express. If you identify anything more that we can do or on which we can improve, please do not hesitate to let us know.