Thank you so much for your wonderful feedback. We are truly touched by your kind words and are honoured to be entrusted with your mum's care. It means a great deal to us at Ramm Care Group to know that our carers have been able to provide the kindness, support and consideration she deserves. We understand that transitioning to a new care routine can be challenging and we are so pleased to hear that our registered manager has been able to offer the support and reassurance needed during this emotional and stressful time. Your appreciation reinforces our commitment to delivering compassionate, person-centred care and we are grateful for the trust you have placed in us. Hearing that your mum speaks so highly of our carers truly warms our hearts. Her comfort and well-being are always our top priorities and we will continue to strive to provide the best possible care for her.