Thank you for the excellent review of our team's care for your mum. Your kind words mean the world to us. We're delighted that our carers communicate clearly with your Mum, engage her in friendly conversations and are gentle and considerate when assisting her. We're also pleased they take the initiative to ask if she needs anything else and go the extra mile to help. Your satisfaction and your Mum's well-being are our highest priorities. Thank you once again for sharing your positive experience with us. We look forward to continuing to provide the best possible care and support.