Hi Graeme, thank you so much for your kind words and for taking the time to share your experience. It was truly our privilege to care for your mother and we are so pleased to hear that she felt comfortable and well-supported by our team. We understand how important it is to adapt to changing care needs and we're glad we could assist in ensuring her comfort with the right equipment and compassionate support. Your recommendation means a lot to us and we will be sure to share your lovely feedback with the entire team. Wishing you and your family all the very best.