Thank you so much for your kind words. We truly appreciate your feedback and are delighted to hear that our care team has been able to support your father with kindness and respect, despite the challenges. Ensuring peace of mind for families is at the heart of what we do, so it's wonderful to know that our online portal has been helpful for you as well. We're also pleased that our office team has been able to assist you in navigating this journey and making necessary adjustments to the care package. Your recognition means a great deal to us, and we will make sure to pass on your lovely comments to the whole team. If there's ever anything more, we can do to support you and your father, please don't hesitate to reach out.