Thank you for your kind words and for taking the time to share your experience. We are delighted to hear that your mum is happy with our carers and has built such positive relationships with them. Providing high-quality, consistent care is at the heart of what we do, and it's wonderful to know we've exceeded your expectations. Your feedback means a lot to us and we will be sure to pass on your lovely comments to the team. If there's ever anything more we can do, please don't hesitate to reach out.