Thank you so much for sharing this wonderful feedback about the care and support your mum and dad have received. It means a lot to know that our team has been able to make such a positive impact on your parents' lives and that they have been able to stay comfortably in their own homes. We strive to provide not only professional care but also kindness and respect. It's heartwarming to hear that our carers have become friends with your family and have eased your worries during this transition. Please know that your trust and your kind words are deeply appreciated. I'll be sure to pass this message along to the team - they'll be happy to know that their efforts and dedication have made such a difference. Thank you again for taking the time to reach out. If there's anything more we can do to support your family, please don't hesitate to let us know. Regards Enock