Dear Trevor, thank you so much for your wonderful feedback. We truly appreciate you taking the time to share your experience. It was our pleasure to support your relative during this important transition and we're so glad we could provide the care and reassurance she needed so quickly. Ensuring comfort, continuity, and a smooth process for both clients and their families is at the heart of what we do and it means a lot to know that we've made a positive difference. Your kind words will be shared with our team, who will be delighted to hear them. Thank you again for your recommendation, it is truly appreciated. Wishing you and your family all the best.