Thank you so much for your kind words and for taking the time to share your experience with Ollie Care. We are delighted to hear that your mother and sister have had such a positive experience with our carer. Providing compassionate, professional, and reliable care is at the heart of what we do, and it's wonderful to know that our team member has made such a meaningful impact. We also truly appreciate your feedback regarding our management team. Clear and prompt communication is a priority for us, and we're glad to have provided the support you needed. If there's ever anything we can do to enhance your experience or assist further, please don't hesitate to reach out. Thank you again for your trust in Ollie Care.