Thank you for taking the time to share your experience. We are so pleased that our team was able to provide peace of mind for you and your father during what was undoubtedly a challenging period. Our priority is always to ensure that our clients feel safe, supported, and cared for, and we are glad that our approach helped your dad regain his confidence and independence. It's wonderful to hear that our communication kept you reassured, especially given the distance. We are delighted that, following this initial support, your dad and family have once again chosen us to provide daytime care as his needs have evolved. It is always an honour to continue supporting our clients in a way that truly meets their needs. Should you ever require anything further, we are always here for you.