Thank you for your kind words and for taking the time to share your experience with us. We are truly delighted to hear that the quality of care and attention provided throughout 2024 met your expectations. Ensuring that your mum felt safe, comfortable, and well looked after has always been our priority, and it means a lot to know that our team's patience, thoughtfulness, and reassurance made a difference to you and your family. Your feedback is greatly appreciated and will be shared with our team.