We are truly sorry to hear that you feel this way about the care provided to your relative. At Infinity Care 365, we are deeply committed to delivering high-quality, compassionate care and ensuring a seamless experience for all our clients and their families. During the time we were caring for your loved one, we did not receive any concerns regarding the service provided. We take all feedback seriously and would have welcomed the opportunity to address any issues at the time. Our team always strives to build strong, trusting relationships with our clients, and it is disheartening to hear that your experience did not reflect this. If you would be willing, we would appreciate the chance to discuss your concerns further. Please do not hesitate to reach out to us directly so we can better understand your experience and work towards a resolution.