Thank you so much for your kind words and wonderful feedback  It means a great deal to the whole team. We're especially pleased to hear that a particular staff member stood out - we'll be sure to pass on your lovely comments. Providing first-class care and going that extra mile is exactly what we strive for. Knowing it's made a difference to you and your father is incredibly rewarding. Thank you again for your 5-star review and for trusting us with his care