Thank you for taking the time to share your feedback. Were delighted to hear that youre happy with our service and truly appreciate your kind words and recommendation. We also acknowledge the issue you experienced last year and regret that it took longer than expected to resolve. Your patience and constructive feedback were invaluable in helping us improve, and were pleased that the service has met your expectations in recent months. If theres ever anything further, we can do to enhance your experience, please dont hesitate to get in touch.