Thank you for taking the time to share your feedback. We truly appreciate your honesty and are pleased to hear that, despite initial challenges, you have found our carers to be efficient, understanding, and respectful in meeting your loved one's needs.At Kare Plus Redbridge, we are committed to providing compassionate and high-quality care, and we value open communication to ensure the best possible experience for our clients and their families. We are delighted that things have now improved, and we remain dedicated to supporting you and your loved one.Please do not hesitate to reach out if there is anything further we can do to enhance your experience. We look forward to continuing to provide the care and support you deserve.