Thank you for taking the time to leave a review. We understand that sometimes, despite every effort to provide the best service possible, some working relationships do not work out. In this instance, we are confident that we did our best to meet your needs, but unfortunately, it wasn't sufficient, which led to our decision to end the service. We can categorically and confidently state that a lot of the claims made in your review are in our opinion false. However, we also understand that this could be a matter of differing perspectives. We are immensely proud of the quality of our carers, who are highly trained, compassionate, and dedicated to providing the best care for our clients. We are also confident in our revamped management team, who are committed to delivering a professional and supportive service. We sincerely regret that your experience did not reflect the level of service we strive to provide, and we wish you and your mum all the best moving forward. Local Homecare.