Thank you so much for your kind words & for taking the time to leave such a thoughtful review. The team have loved supporting you over the years & it means a great deal to hear how valued they have made you feel.We're especially pleased to know that even during a challenging moment, our team member was able to put you at ease & ensure you felt comfortable & cared for throughout. That's exactly the level of compassion & professionalism we strive for every day. Your recommendation is incredibly appreciated & we're grateful to have you as part of the Care Wyvern family.Warmest wishes from the Care Wyvern Team