Thank you for your feedback and for recognising the hard work of our Visiting Angels team. Were proud of the quality of care we provide, but we do appreciate that staffing challenges can sometimes arise  a reality across the care sector at the moment.Please be assured, we are actively recruiting, training, and supporting our caregivers to ensure consistent, high-quality care for all our clients. If youd like to discuss any concerns in more detail, feel free to reach out to our office directly  we always value open conversation and continuous improvement.Thank you again for your honest feedback and for trusting us with your care.