We are sorry you have submitted this review without first speaking to the Management team.  We would have been happy to discuss your personal views and concerns. We endever to reply to any concerns our clients, families and staff have within a timely manor, either face to face or over the phone. We are an equal opertunities employer and do not discrimate amongst our staffing team or clients, ensuring dignity and respect at all times. All our staff recieve training on induction and are updated when new legislation or systems require this. Working time regualtions are observed by the company and staff regarding contracted hours.Do contact the management team if you wish to discuss this further.