Thank you for the kind review. We understand that that sometimes it is a big step for someone to accept help at home, as rightly people generally like to be as independent as possible for as long as possible. We will always look to encourage independence, just 'filling in gaps' where required and know that it is a privilege to be invited to support clients in their own homes, which requires a great deal of trust. It is great to hear when a client has trust in us and has actually begun to look forward to our CareGiver visits!