Thank you so much for your kind words and for sharing your experience with us. We are delighted to hear that you've found our team to be polite, efficient, and professional throughout the process. It's wonderful to know that our carers have been helpful and proactive in supporting needs and making thoughtful suggestions for your care plan. We understand that transitioning to having carers can be a significant change, and we are so pleased that everything has gone smoothly for you. Our team is dedicated to providing compassionate and high-quality care, and your feedback means a lot to us. If there's anything else we can do to further support you, please don't hesitate to contact us.