Thank you very much for sharing your heartfelt and meaningful words. We are truly honored to have supported your sister and your family during this difficult time. It means the world to us to know that our manager's compassion and dedication made a difference in your sister's comfort. We will be sure to pass along your kind words. Your thoughtful feedback strengthens and inspires our entire team. Please know that our thoughts are with you and your family.  Warmest regards from all of us.