Thank you so much for your heartfelt feedback. It means the world to us to know that we've been able to support your mum-and your family-during such a significant transition.We understand how difficult it can be to place your trust in others, especially when a loved one has lived independently for so long. It was a privilege to meet with you and work together to ensure your mum receives the compassionate, person-centred care she deserves.We are especially grateful for your kind words as a registered nurse with such extensive NHS experience-your trust and endorsement are deeply valued by our entire team.Please know that we remain fully committed to your mum's care, comfort, and dignity every single day.