We fully appreciate that this is a challenging time for you both, so are more than grateful that you have taken the time to review the service we provided to your mother.It has truly been a privilege to have supported your mother to remain able to live independently at home, to almost the very end of her life. Your mother's fierce independence created extremely strong bonds with our staff and she is missed.My wife & I knew when we took that late night call from you, that leaving your mother uncared for was not an option for us. It was an easy decision to go and support her.Thank you again for choosing to use our services, we wish you both well.