Thank you for your kind words and valuable feedback. We're delighted to hear that your mother's regular carers provide excellent care and support, making a positive impact on her well-being.We appreciate your honesty regarding past communication challenges and are continuously working to improve our service. It's great to know your recent experiences have been more positive.Your trust means a lot to us, and we remain committed to providing the best care possible. Please don't hesitate to reach out if we can support you further.Best regards,Kare Plus Redbridge Team