Thank you so much for your heartfelt feedback. Your kind words truly touch us. We're delighted that our team could provide such meaningful support during what we know can be a challenging transition. It's wonderful to hear how their thoughtful approach to your mum's early-onset dementia, rephrasing questions and taking time to understand her needs, helped put you both at ease. We're equally pleased that the carers have continued to build a warm and cheerful rapport with your mum while tending to her daily needs with such care. Your recognition means the world to us, and we'll be sure to share your praise with the team. If there's ever anything more we can do to support your mum, please don't hesitate to reach out-we're here to help.