Thank you so much for your kind words and for highlighting the professionalism and friendliness of our carers. We're delighted to hear that you value the consistency of your care team and that they always ensure you're well looked after.We also appreciate your honest feedback regarding communication around schedule changes. We understand how important timely and accurate updates are - especially when health conditions like diabetes require care at specific times. We'll make sure your preferences are clearly noted and followed, and we encourage you to reach out to your care coordinator so we can ensure your needs are consistently met.Your feedback helps us improve, and we're grateful for the opportunity to continue supporting you.Warm regards,The Hartwig Care Team