Thank you so much for taking the time to share your experience. We're so pleased to hear that your first time using our service was a positive one, and that you felt supported and treated with dignity throughout your respite care. It's lovely to hear that the care team adapted to your routines and that their training came through in the quality of care you received.We're also glad we could quickly resolve the issue with the duplicate payment, and we apologise again for any worry that may have caused.It means a lot that you've chosen to book with us again later in the year - we look forward to supporting you!