Thank you for taking the time to share your experience with Complete Care West Yorkshire. We truly appreciate your feedback and are delighted to hear that you have been happy with our service over the past two years.It's wonderful to know that your regular cleaner has made such a positive impact, and we will certainly pass on your kind words to her. We take great pride in ensuring our team members are dedicated, reliable, and provide a high standard of service, so it's fantastic to hear that this has been your experience.We understand that our policy requiring a client's presence during cleaning may not always be convenient, and we appreciate your understanding of the reasons behind it. The safety and security of both our clients and staff are of utmost importance to us, but we will certainly take your comments on board as we continue to review our policies.Thank you once again for your recommendation and for being a valued client.