Thank you so much for your thoughtful and honest feedback. We're really pleased to hear that you've had a good overall experience with Bluebird Care, and that you've found our team to be reliable, caring, and conscientious. That truly means a lot to us. We're also grateful that you raised concerns in the past we always strive to address issues quickly and respectfully, and we're glad to know your previous concern was resolved to your satisfaction. We take your recent comments about visit timings seriously and will do our best to ensure greater consistency going forward, especially around your preferred weekend timing. Your feeling of support from us is exactly what we aim for, and we understand your concerns about cost it's something we're continually reviewing while working hard to maintain the highest standards of care. Thank you again for sharing your experience, and please don't hesitate to reach out if there's anything further we can do to improve your care.