Good afternoon, Thank you so much for taking the time to leave such a heartfelt review. We are absolutely delighted to hear about the incredible care your mum received from our carer. It's truly humbling to know that her vigilance and quick actions helped prevent a potentially dangerous situation. Our team takes great pride in ensuring the safety and well-being of those we care for, and it's moments like these that highlight just how deeply our carers care for those they look after. We are so glad to hear that you feel reassured knowing your mum is in such good hands, even from afar. Your kind words mean the world to us, and we will be sure to pass them on to the carer involved, as well as the entire team. Thank you for trusting Helping Hands with your mum's care. We will continue to do our utmost to keep her safe and comfortable.