Thank you so much for your kind words and thoughtful feedback. We're truly grateful you chose Caring Lane to support your friend and neighbour, and we're so pleased to hear that our team made a positive difference in her care.We understand how important consistency and compassion are, especially when supporting someone with dementia, and it's wonderful to know that our carers' dedication was felt and appreciated. Your recognition means a great deal to both our team and our manager, who always strive to be responsive and supportive.Thank you again for your recommendation-it means the world to us.