Thank you so much for your wonderful review! We're truly grateful for your kind words and are delighted to hear that your aunt is now enjoying the support of our care team. We understand how challenging it can be to accept care at first, so it's incredibly heartening to know that our team's kindness, patience, and persistence helped her feel comfortable and valued.We're especially proud of the carer who waited so patiently and ensured your aunt made it to her appointment-this is exactly the kind of dedication we strive for every day. Communication, flexibility, and placing our clients at the centre of all we do are key values for us, and it's lovely to hear that reflected in your experience.Thank you again for your trust and support.Warm regards,Parag