Thank you so much for writing a review at such a tough time. I know that everyone involved in your mum's care thought she was amazing and loved caring for her. End of life care is so important to get right as there are always unexpected events which can cause huge distress and so our training and commitment to try and go the extra mile as our clients deteriorate is crucial. Responding with compassion and acting swiftly in these moment so you can feel that your loved one is safe in our hands is the ultimate accolade . Thank you and great to hear the live in carers were so exceptional alongside the hourly care. We always hope to do the best for each and everyone so it is amazing to hear that it was received well and we can then pass on to the team.