Thank you so much for your kind and thoughtful review. We're truly touched to hear that you feel treated with dignity and that your feelings and needs are always taken into consideration - both by our care team and the management. Continuity of care is something we strive for, so we're especially pleased to know that having the same carers has helped you build a rapport. Your words mean a lot to us and to the whole team - it's feedback like yours that reminds us why we do what we do.