Thank you so much for your kind feedback. We're truly glad to hear that the carers are providing the support your wife needs, especially around showering, which we understand can be a sensitive and challenging part of the day. It's wonderful to know theyve built a good rapport with her and that their presence is making a positive difference. Were also pleased the initial assessment felt flexible and supportive  thats exactly the approach we aim for. If theres ever anything more we can do to help, please dont hesitate to let us know.