Thank you so much for your kind words and for taking the time to share your experience. We're truly glad to hear that our support has made a positive difference for your Nan following her fall. Our team always strives to deliver care that is not only effective but also respectful and understanding of each individual's unique needs.We're especially pleased to hear that one of our team members has stood out with their honesty and guidance - we'll be sure to pass on your appreciation. If there's ever anything more we can do to support your Nan or your family, please don't hesitate to let us know.Warmest regards,Parag RabheruManaging DirectorVisiting Angels Middlesex