Thank you so much for your heartfelt feedback. It truly means a lot to hear that our support made a difference during what must have been a challenging and overwhelming time for you and your family. We   are pleased that the help and advice you received from the registered manager- has been helpful.We are incredibly proud of our dedicated care team, and delighted to hear that their kindness, reliability, and genuine care for both your dad and your mum have brought reassurance and comfort to your family. Seeing familiar, trusted faces makes such a difference, and it's wonderful to know that continuity of care has helped build those relationships.Your feedback has been shared with the whole team and has truly lifted everyone's spirits. Thank you once again for taking the time to share your experience-it's an absolute privilege to support your family.