Thank you for such a heartfelt review. We know how unsettling it can be to place your loved one's care in new hands after a difficult experience, so we're honoured that you chose Avanti and delighted that our team has helped restore your confidence. Caring for someone living with dementia brings its own challenges, but listening closely, adapting quickly, and keeping the person at the centre of every decision are core to how we work and your kind words reassure us we're on the right track. We'll keep refining the care plan and stay in close touch to make sure your loved one continues to feel safe, comfortable, and valued.