Thank you so much for taking the time to share this thoughtful review. We're really pleased to hear that your mum is enjoying the visits and conversations with our care team-it means a great deal to us to know she feels comfortable and supported.We're also glad the weekly rota is proving useful. Keeping families informed and reassured is something we care deeply about, so it's great to hear that this helps your mum feel prepared for each day.We do take all feedback on board, including around value for money, and we'll continue to do our best to provide a service that feels both personal and worthwhile. If there's ever anything more we can do to support you or your mum, please don't hesitate to get in touch.