Thank you for taking the time to review us, your feedback is really appreciated (both positive and negative to assist with future improvements to our services).  We would also like to say thank you for giving us your five star rating but we're sorry you've found that sometimes carers have recently come at different times (or we've had to make special arrangements).  Please be aware that sometimes we do have to send different carers to attend care visits due to holidays or sickness, however, we do our very best to ensure continuity of care for all of our service users; please be assured that your comments have been passed on to the service manager who will check into them to ensure we continue to provide the very best care that we can.  Thanks again for reviewing us via Homecare.co.uk and please don't hesitate to get in touch with your local office on the usual contact number if ever there is anything you'd like to discuss, we will do our very best to try and help you.