Thank you so much for your thoughtful and detailed feedback. We're delighted to hear that you've had a positive experience with our team from your first contact onward. It's especially encouraging to know that you feel supported both by our office staff and your caregiver, and that the service is tailored to your preferences. We believe in respecting individuality and are pleased that your caregivers respectful and responsive approach is making a difference. We'll be sure to share your kind words with the team they'll be thrilled to hear them!