Thank you so much for your heartfelt feedback. We are truly delighted to hear about your positive experience with Orbis Care. Our team strives to be understanding and attentive to the unique needs of each family, and it is gratifying to hear that we were able to create a tailor-made plan for your Mum and Dad.We are especially pleased that our Operations Manager was able to build trust and rapport with your parents, making them feel comfortable and supported. It is our goal to ensure that every member of our team, from the carers to the office support staff, upholds the highest standards of professionalism and efficiency. Your kind words about the carers being kind, caring, and a credit to the company mean a lot to us.Knowing that our care has allowed you to take some much-needed breaks and recharge is incredibly rewarding. We understand how important it is for caregivers to have time for themselves, and we are glad to have been able to provide that relief for you.