Thank you for sharing such a lovely review. It's wonderful to hear that our carers' friendly chats-and the quality of their care-have helped your mum feel comfortable over the past two years. We're especially pleased that you've found the App useful; giving you real-time access to visit notes and updates is our way of keeping you fully involved, even when you can't be there in person. Knowing the App is making a difference, alongside our team's quick responses to any issues, means a lot to us. We'll keep working hard to ensure your mum can continue enjoying life in her own home.