Thank you so much for your kind and thoughtful words. We're truly grateful to hear that our carers have made such a positive difference in your mums life. Treating her with respect, kindness, and patience is at the heart of what we do, and were so glad that has come through in her care. We're also pleased to know that our management team helped you feel at ease during what can understandably be a stressful time. Your appreciation means a lot to all of usthank you for trusting us to care for your mum.