Dear PeterThank you so much for your kind and thoughtful words. It truly means a great deal to us that you took the time to share your experience.It was a privilege to support you and your wife during what I know was a particularly demanding and emotional period. From our very first conversation, it was clear how devoted you were to her care and how important it was to find the right people to step in-not just with the practical side of things, but with the empathy, attentiveness, and dignity that she deserves.I'm so pleased to hear that the carers we introduced made a positive difference and that they were able to support you both with professionalism and kindness. We work hard to ensure our team members are not only well trained but also truly listen and respond to the individual they're caring for-so to know this came through in your experience is incredibly rewarding. Wishing you continued strength and recovery, and our very best to you . Many Thanks- Farah