Thank you so much for your lovely feedback. We're delighted to hear that our staff are not only meeting your father's needs so well but also bringing joy and positivity to your whole family. It's wonderful to know that their punctuality, friendliness, and respectful approach are making such a difference to your day.We truly appreciate your kind words, and we'll be sure to share them with the team-they'll be so pleased to hear how much their care and conversation mean to you and your children.