Thanks so much for taking the time and writing such a lovely review. We always try to 'be there in your hour of need' as we take it personally and always try to go the extra mile. Realise for your dad going to hospital  was such a moment and so glad that we were able to support.  It is great to hear he is brighter and happier with our care as we focus specifically on building relationships with each and every client through our matching process and the same care professionals supporting the same clients and particularly when they suffer from dementia or similar as familiarity is crucial. Thank you.