Thank you for sharing your feedback and for your kind words about the care professional who supported your husband - we are so pleased to know he made a positive impact.We completely understand it can be unsettling when a familiar carer has to leave. In this case, his relocation was beyond our control, and our care manager did speak with you about this at the time and introduced another experienced and well-trained care professional to continue the support. Changes of this nature, while rare, can occasionally happen in any care organisation.We're sorry to hear that this experience left you feeling disappointed, as it was never our intention. We truly value the time we were able to support your family and wish you all the very best for the future.