Thank you so much for your thoughtful and touching words. It has been our genuine privilege to support your family over the years, and we are incredibly grateful for the trust you placed in us. Caring for your parents was not just our duty-it was something we took to heart. We're especially glad to hear that the continuity of care and strong relationships we built made a meaningful difference, both for your parents and for your family as a whole. Navigating care needs and the wider social care system can be overwhelming, and we're so pleased that we could ease that journey for you. Knowing that we helped your dad retain his independence and supported his transition when the time came means a great deal to all of us. Thank you again for your kind words and for allowing us to be part of your family's care journey.